Last Updated: June 21, 2025
Thank you for shopping with Yoglivya. We are committed to delivering your order accurately, in good condition, and on time. Please read our Shipping Policy to understand how we handle deliveries across India.
1. Shipping Locations
We currently ship across all major cities and towns in India. If your location is non-serviceable, our team will contact you to provide alternative solutions or a refund.
2. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- A flat shipping fee of ₹69 is applied to orders below ₹999.
- For Cash on Delivery (COD) orders, an additional ₹50 COD charge applies.
3. Order Processing Time
- Orders are usually processed within 24–48 business hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
- Metro Cities: 2–4 business days
- Tier 2 & 3 Cities: 3–6 business days
- Remote/Rural Areas: 5–8 business days
Please note: Delivery times may vary depending on your location and unforeseen circumstances like weather, courier delays, or strikes.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package in real time. You can also track your order by logging into your Yoglivya account.
6. Delays and Exceptions
While we strive for timely delivery, delays may occur due to:
- Natural calamities
- Courier partner delays
- Incorrect address or contact details provided by the customer
In such cases, we will keep you informed via email or phone.
7. Packaging
All orders are packed with care using eco-friendly materials to ensure your products arrive safely and undamaged.
8. Address & Contact Information
To avoid delays, please ensure your shipping address, pin code, and contact number are accurate and complete at the time of placing the order.
9. Need Help?
For Payment gateway our business Name is AliHoldings.
If you have any issues or questions related to shipping, feel free to contact us:
📧 Email: support@yoglivya.com
📞 Phone: +91 011-44463555
🌐 Website: www.yoglivya.com
